Terms of Service
These Terms of Agreement ("Terms") govern your use of the NoteWrite iOS application ("NoteWrite," "the app," "the Service"), provided by Composure Counseling, LLC ("we," "us," "our"). By creating an account or using the app, you agree to these Terms. If you do not agree, do not use the app.
1. Who can use NoteWrite
NoteWrite is intended for use by licensed mental health clinicians (or clinicians-in-training under appropriate supervision) for the purpose of documenting their own clinical sessions. You represent that you are a licensed (or appropriately supervised) mental health professional, or otherwise professionally authorized to create clinical documentation, in the jurisdiction where you practice.
Access requires creating an account and maintaining an active subscription.
2. What NoteWrite is — and isn't
NoteWrite is a documentation assistance tool. It helps you capture, organize, and draft clinical notes based on your own sessions. NoteWrite is not a substitute for your own clinical judgment. Specifically:
- AI-generated content (extracted bullet points, drafted note prose, and revised notes) may be incomplete, inaccurate, or may occasionally include a statement not actually supported by your source material. You are solely responsible for reviewing every AI-assisted note for clinical accuracy before signing, relying on, or submitting it as part of an official clinical record.
- NoteWrite does not provide medical, psychological, or legal advice, diagnose any condition, or make treatment decisions. Any clinical judgment, diagnosis, or treatment decision reflected in a note is yours, not the app's.
- NoteWrite is not designed or intended for use in emergency situations, crisis intervention, or as a real-time safety tool. If you or a client is in crisis, use appropriate emergency resources and professional judgment — not this app.
3. Your responsibilities
By using NoteWrite, you agree that you will:
- Obtain any client authorization or consent required by applicable law before entering client information into the app or using AI-assisted features in connection with a client's session, including any consent your jurisdiction or professional licensing body requires for the use of AI tools in clinical documentation or for the transmission of session-derived content to a third-party service (see the Privacy Policy §7 for what is transmitted and to whom).
- Review all AI-generated or AI-assisted content before treating it as a final, accurate clinical record.
- Maintain the security of your device, including using a device passcode — the app requires Face ID, Touch ID, or your device passcode every time it's opened or returns from background; this is not an optional setting.
- Not use the app to store or process information beyond what's necessary for your own clinical documentation — NoteWrite is not designed as a general-purpose file storage or messaging tool.
- Comply with your own professional, ethical, and legal obligations regarding client records, confidentiality, and documentation, independent of anything this app does or doesn't do — the app is a tool you use in service of those obligations, not a substitute for them.
4. Data ownership
You own the client and clinical data you enter into NoteWrite. We do not claim any ownership interest in your notes, client records, or other content you create using the app. As described in the Privacy Policy, this data is stored on your device, and we do not retain a copy on our servers.
You are responsible for maintaining your own backups or records retention practices consistent with your professional and legal obligations, independent of whatever backup behavior your device provides by default (see Privacy Policy §2–3).
5. AI processing and third-party services
To provide AI-assisted note extraction, generation, and revision (available for SOAP, DAP, GIRP, BIRP, Biopsychosocial Evaluation, Master Treatment Plan, and EMDR note formats, including notes built from scanned handwritten pages via "Finish My Note") session-derived text — along with any Voice & Terminology preferences and Custom Instructions you've set — is transmitted to our backend and then to Amazon Web Services' Bedrock AI service, as described in the Privacy Policy §7–§9. By using these features, you consent to this transmission. If you do not want any session content transmitted off your device, turn off "Use AI Backend" in Settings — this is not merely a preference not to use the AI features, it's an app setting that disables them and switches to fully manual, on-device note entry with no network transmission of any kind. Manual entry currently covers SOAP and DAP note formats; other formats still require AI assistance to produce a note.
6. Subscription and fees
Access to NoteWrite requires an active, auto-renewing subscription billed through the Apple App Store at the price displayed at checkout. Your subscription includes a monthly AI usage allowance. If you reach that allowance, AI-assisted features become unavailable until your next billing cycle begins — there is no overage charge and no additional billing for exceeding it.
Subscriptions renew automatically at the end of each billing period unless canceled in advance through your Apple ID account settings. Renewal will be based off the date of sign up.
A free trial basis will be available for 7 days and will end at the end of 7 days and then you will be billed regular fee. You can cancel before renewal.
7. Prohibited uses
You agree not to:
- Use the NoteWrite app for any client without appropriate authorization to document that client's care.
- Attempt to circumvent, disable, or interfere with the app's security features.
- Reverse-engineer, decompile, or attempt to extract the app's source code, prompts, or backend logic, except as permitted by applicable law.
- Use the app in a way that violates any applicable law, including healthcare privacy laws applicable to your practice.
- Share your account credentials or account access with anyone else for access
8. Termination
You can terminate a subscription as any time. If there is any false information provided that it will automatically terminate and NoteWrite is not liable for any liability based on misrepresentation.
9. Disclaimers
NoteWrite is not responsible for any clinical diagnosis or treatment from a clinician. Any false information given by the clinicians will negate any agreement or contract for use in completing notes.
10. Limitation of liability
Clinicians are required to know their local laws and comply with them when using this app. We are not a legal service nor do we represent any legal application or advice.
11. Indemnification
The subscriber agrees to indemnify and hold harmless NoteWrite and its respective officers, directors, employees, agents, control persons and affiliates from and against all losses, liabilities, claims, damages, costs, fees and expenses whatsoever (including, but not limited to, any and all expenses incurred in investigating, preparing or defending against any litigation commenced or threatened) based upon or arising out of any actual or alleged false acknowledgment, representation or warranty, or misrepresentation or omission to state a material fact, or breach by the subscriber of any covenant or agreement made by the subscriber herein or in any other document delivered in connection with this Agreement.
12. Governing Law
Any disputes or legal complaints against NoteWrite shall be filed in Hillsborough County in the State of Florida.
13. Changes to these Terms
We may update these Terms of Service without notice.
14. Contact
Questions about these Terms can be directed to [email protected].