Notewright

Terms of Service

Pending legal review. This draft was written directly from a technical audit of the app's code, describing what it actually does today. A handful of standard legal sections — termination, disclaimers, liability, indemnification, and governing law — are deliberately not filled in with placeholder or invented language; those require jurisdiction-specific legal drafting and will be added once finalized with counsel. If anything here is unclear, contact us before relying on it.

Effective during the private beta. A dated, finalized version will replace this page before general availability.

These Terms of Service ("Terms") govern your use of the Notewright iOS application ("Notewright," "the app," "the Service"). By creating an account or using the app, you agree to these Terms. If you do not agree, do not use the app.

1. Who can use Notewright

Notewright is intended for use by licensed mental health clinicians (or clinicians-in-training under appropriate supervision) for the purpose of documenting their own clinical sessions. You represent that you are a licensed (or appropriately supervised) mental health professional, or otherwise professionally authorized to create clinical documentation, in the jurisdiction where you practice.

Access requires creating an account and maintaining an active subscription. Whether additional eligibility verification (such as proof of an active professional license) is required at signup is still being finalized.

2. What Notewright is — and isn't

Notewright is a documentation assistance tool. It helps you capture, organize, and draft clinical notes based on your own sessions. Notewright is not a substitute for your own clinical judgment. Specifically:

  • AI-generated content (extracted bullet points, drafted note prose, and revised notes) may be incomplete, inaccurate, or may occasionally include a statement not actually supported by your source material. You are solely responsible for reviewing every AI-assisted note for clinical accuracy before signing, relying on, or submitting it as part of an official clinical record.
  • Notewright does not provide medical, psychological, or legal advice, diagnose any condition, or make treatment decisions. Any clinical judgment, diagnosis, or treatment decision reflected in a note is yours, not the app's.
  • Notewright is not designed or intended for use in emergency situations, crisis intervention, or as a real-time safety tool. If you or a client is in crisis, use appropriate emergency resources and professional judgment — not this app.

3. Your responsibilities

By using Notewright, you agree that you will:

  • Obtain any client authorization or consent required by applicable law before entering client information into the app or using AI-assisted features in connection with a client's session, including any consent your jurisdiction or professional licensing body requires for the use of AI tools in clinical documentation or for the transmission of session-derived content to a third-party service (see the Privacy Policy §7 for what is transmitted and to whom).
  • Review all AI-generated or AI-assisted content before treating it as a final, accurate clinical record.
  • Maintain the security of your device, including using a device passcode — the app requires Face ID, Touch ID, or your device passcode every time it's opened or returns from background; this is not an optional setting.
  • Not use the app to store or process information beyond what's necessary for your own clinical documentation — Notewright is not designed as a general-purpose file storage or messaging tool.
  • Comply with your own professional, ethical, and legal obligations regarding client records, confidentiality, and documentation, independent of anything this app does or doesn't do — the app is a tool you use in service of those obligations, not a substitute for them.

4. Data ownership

You own the client and clinical data you enter into Notewright. We do not claim any ownership interest in your notes, client records, or other content you create using the app. As described in the Privacy Policy, this data is stored on your device, and we do not retain a copy on our servers.

You are responsible for maintaining your own backups or records retention practices consistent with your professional and legal obligations, independent of whatever backup behavior your device provides by default (see Privacy Policy §2–3).

5. AI processing and third-party services

To provide AI-assisted note extraction, generation, and revision (available for SOAP, DAP, GIRP, BIRP, Biopsychosocial Evaluation, Master Treatment Plan, and EMDR note formats, including notes built from scanned handwritten pages via "Finish My Note") session-derived text — along with any Voice & Terminology preferences and Custom Instructions you've set — is transmitted to our backend and then to Amazon Web Services' Bedrock AI service, as described in the Privacy Policy §7–§10. By using these features, you consent to this transmission. If you do not want any session content transmitted off your device, turn off "Use AI Backend" in Settings — this is not merely a preference not to use the AI features, it's an app setting that disables them and switches to fully manual, on-device note entry with no network transmission of any kind. Manual entry currently covers SOAP and DAP note formats; other formats still require AI assistance to produce a note.

6. Subscription and fees

Access to Notewright requires an active, auto-renewing subscription billed through the Apple App Store at the price displayed at checkout. Your subscription includes a monthly AI usage allowance. The exact consequence of exceeding that allowance, the price, billing cadence, and any free-trial or refund terms are still being finalized and will be stated precisely here before general availability, alongside Apple's own required disclosure language for auto-renewing subscriptions. Subscriptions renew automatically at the end of each billing period unless canceled in advance through your Apple ID account settings. Notewright is currently in private beta at no cost to invited practices.

7. Prohibited uses

You agree not to:

  • Use the app for any client without appropriate authorization to document that client's care.
  • Attempt to circumvent, disable, or interfere with the app's security features.
  • Reverse-engineer, decompile, or attempt to extract the app's source code, prompts, or backend logic, except as permitted by applicable law.
  • Use the app in a way that violates any applicable law, including healthcare privacy laws applicable to your practice.
  • Share your account credentials or account access with anyone else.

8. Termination

This section — grounds for suspending or terminating access, your right to stop using the app and retrieve or delete your data beforehand, and what happens to locally stored data on termination — is being finalized with counsel and will appear here before general availability.

9. Disclaimers

This section — standard "as is" / "as available" disclaimer language, including no warranty that AI-generated content will be accurate or complete — is being finalized with counsel and will appear here before general availability.

10. Limitation of liability

This section is being finalized with counsel and will appear here before general availability, drafted to work consistently with §2 (AI is not a substitute for clinical judgment) and §3 (your review responsibility) above.

11. Indemnification

This section is being finalized with counsel and will appear here before general availability.

12. Governing law and dispute resolution

Governing law, venue, and dispute-resolution process are being finalized as a deliberate legal and business choice, and will appear here before general availability.

13. Changes to these Terms

We may update these Terms from time to time. How we'll notify beta practices of material changes is still being finalized; until then, check this page for the current version.

14. Contact

Questions about these Terms can be directed to [email protected].